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IT SPECIALIST

Purpose

  • Functions as a member of the Global Infrastructure team managing and supporting server equipment to ensure the highest level of performance and availability in a 24X7 environment. Actively participates in the planning, development and implementation of the installation of local and/or remote server equipment. Proactively monitors, operates, upgrades and maintains local and/or remote server equipment ensuring availability and protection of server equipment.

Responsibilities

  • Maintains up to date knowledge on the most recent server equipment technologies and evaluates vendor products by reviewing white papers, attending conferences and vendor demonstrations.
  • Performs server equipment capacity planning efforts and development and testing of new server equipment architectures.
  • Performs installation, testing, upgrading (both software and hardware) and retirement of server equipment.
  • Monitors and reports on processes, uptime, performance, utilization and capacity of server equipment.
  • Designs, executes and monitors server equipment backups to ensure company data and applications are safeguarded and can be restored to establish normal operation after an incident or disaster.
  • Implements continuous improvements (upgrades and patches) to ensure server equipment is preventively maintained, running properly and protected from computer viruses and/or other security threats.
  • Interacts with users and other IS teams to accommodate requests for server equipment services (data storage, applications).
  • Performs trouble shooting and resolves server equipment failures by analyzing issues and implementing corrective actions. Participates in root cause analysis and takes measures to address root cause analysis findings.
  • Performs trouble shooting and resolves server equipment failures by analyzing issues and implementing corrective actions. Participates in root cause analysis and takes measures to address root cause analysis findings.
  • Sets up administrator, service and user accounts. Maintains validated server equipment documentation, performs tuning of performance, installs server equipment software and allocates storage space.
  • Develops and monitors policies and standards for server equipment resource capacity allocation to users and applications.

Location: Milan

 

Degrees of interest: Engineering - Biomedical

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